I had my son there in 2016, the womans wards where nice and clean the staff looked after us really well and helped me breastfeed , the food was one of the best i have eaten in a hospital, doctors nurses all cheerful and really profesional.
I will go to have my second baby as well.
I had a c section so was happy with the operating room as well and doctors in there.
I came to the ER on 7/18/17 because my chest was hurting and my arm was numb. I have been sitting in this emergency room for 6 hours and 45 minutes and still have not been seen. This is ridiculous. If u was not sick and feeling really bad I would have never come. I always suggest that people come to the University instead of going to my towns hospital, but this has changed my mind. Will not suggest it again for myself or anyone else. I have sat in this emergency room as if I was on a job. To bad I couldn't get paid, but definitely get a bill. VERY DISAPPOINTED!!!!!!
Worst experience with this billing office. Had a physical which should be covered by insurance as preventative care. Nope! Not filed correctly. I'm told, "don't worry, we'll re-file it". After a while I find out it's in collections. WTH!? Now it's a $41administration fee. What?! If I knew it was going to be so difficult to get a physical, I would have just gone to an urgent care facility and paid for it. It probably would have been cheaper! So I call and try to settle the bill over the phone. BIG MISTAKE!! I was on hold for 12 minutes before the operator even picks up. Then I was passed around three times before I was connected with the person that can "help" me. I explain yet again what happened and she's finally willing to take my payment. I give her my card number and ask for a receipt. She says "we can email or mail it to you". I say "email it". Then she's like okay and is concluding the phone call. And I'm like wait a minute... I want my receipt and I'll stay on the phone until it's in my inbox. Then she's like OH NO!!! You won't get it today. What?! It's a $41 bill. I gave you my card number but you can't email me a receipt after you take my money?! Absolutely ridiculous!!
Bathroom etc and rooms cleaned every day, bedroom really big.
I got lovely photos thanks to them.
My boyfriend who very sick came in with stomach issues claiming be has worms. He was seen by Dr. Brosnahan who gave him a prescription that is on back order. Been trying to get the prescription changed but so far no help. He also said call the doctor that he put on the paper that he was supposed to send for a referral. Called that doctor and referral never sent. Makes me wonder what this doctor gets paid for because he is no help. Still waiting for help and in the mean time, Charles is getting sicker. I'm keeping a log daily of dates time and names of everyone involved. Have lawyers in my family who will find all this interesting. How is it I have the best doctor give me a hysterectomy at university but the worst doctors are at the emergency room?
I do not recommend this hospital. Upon entering the facility, it's very clean and appears to be somewhere you might want to be treated but its all a facade! The wait time here is ridiculous! I've currently been waiting 6+ hours just to be seen by a physician! The Nurses seem to be kind but patient care definitely isn't the primary goal here.
University Hospital is a US Hospital based in Augusta, South Carolina. University Hospital is located at 1350 Walton Way, Augusta, GA 30901, USA.
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